Return Policy

We are committed to quality products and your satisfaction is 100% guaranteed.

If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt and receive a free replacement or a full refund for the price of the product.

Shipping charges will not be refunded. Please contact us immediately at 902-539-1517 or info@kristynski.ca to bring forward any concerns or questions you may have.

Regular Returns

You may return your product for a full refund of the product cost (excluding shipping charges) by following these simple steps:

  1. Ship your item back to us in its original packaging and enclose your completed return request. We strongly encourage you to return the item via a track-able method.
  2. Include a copy of the original invoice with the product.

How to return your product if damaged

If your product arrives damaged or defective in some way we offer a hassle-free Photo Return process to speed replacement. Here’s how:

  1. Take a digital photo of your damaged product and the shipping container it arrived in (only if the package is also damaged).
  2. Attach your photos to an email and send them to info@kristynski.ca. Please include your invoice number, shipping ID or item number, a brief description of the reason for the return, and whether you’d like a replacement or a refund.
  3. You will receive an email within 48-72 hours confirming that your photo return is being processed.
  4. If your photo return is confirmed, you do not need to mail back your product. We will process the refund or replacement based on your photos.

Please note:
Photo Returns are accepted for most art prints, including framed items and canvas prints. Photo Returns are not available for limited edition prints.

If the damage or quality issue is not apparent in the photo, you may be required to return the item at your expense before the return can be processed.

We will typically issue your refund within 1-2 weeks of receiving the package.

Return Mailing Address:

Tynski Photographic
1007 Beechmont Rd
Beechmont, NS
B2A 4J9